Entriva
POPIA · HPCSA · AI-POWERED · SOUTH AFRICA

Patient intake,
reimagined
on WhatsApp.

Send a WhatsApp link when you book. Patients answer 13 guided questions in the channel they already use. A clinical summary with ICD-10 codes and risk flags is in your dashboard before they walk in.

0%

WhatsApp open rate

0%

no-show reduction

0yr

HPCSA retention, automated

98%
WA open rate
–34%
No-shows
6yr
HPCSA retention

How It Works

Up and running in minutes.

1

Book the appointment

Create an intake in the dashboard. A WhatsApp message goes to the patient instantly — no app or login required.

2

Patient replies in WhatsApp

13 guided questions in the channel they already use. POPIA consent captured. Medical aid details collected. Done in under 5 minutes.

3

Summary in your dashboard

A clinical summary with ICD-10 code suggestions and risk flags lands in your dashboard before the patient walks in.

Active Intake — Step 9 of 13
POPIA Verified
What is the reason for your visit today?
Persistent lower back pain, for about 3 weeks
Progress69%
94% completion rate this week8% no-show rate

The Platform

Everything your practice needs.

WhatsApp-native intake

Patients complete their intake form entirely inside WhatsApp — no app download, no login, no friction.

AI clinical summary

Each submission is processed into a clinical summary with ICD-10 code suggestions and risk flags — ready before the patient arrives.

POPIA & HPCSA compliant

Explicit consent capture with versioning, AES-256-GCM PHI encryption, HMAC phone hashing, and automated 6-year HPCSA record retention.

Custom intake questions

Add your own questions to the intake form — text, yes/no, or number fields. Appears in both WhatsApp and the web fallback.

Document uploads

Patients or staff can attach referral letters, ID documents, and medical aid cards directly to the intake session.

Appointments & no-shows

Track upcoming and past appointments, mark no-shows, and see your no-show rate on the dashboard.

Competitive Edge

Built for SA. Nothing else comes close.

ParameterGlobal tools (IntakeQ)EntrivaStatus
WhatsApp intake + reminders✓ Included
POPIA Section 26 compliance✓ Included
HPCSA record-keeping (6-year)✓ Included
ZAR pricing + local billing✓ Included
ICD-10 SA coding assistance (AI)✓ Included
SA local support + onboarding✓ Included

Pricing

Simple pricing.
No surprises.

Per location · Cancel anytime · 14-day free trial on all plans.

Starter

Core intake automation for a single practice.

R2,499/mo
  • WhatsApp patient intake flow
  • AI clinical summaries + ICD-10
  • POPIA consent capture
  • Dashboard + patient registry
  • Appointment reminders
  • Up to 50 intake sessions/month
Start 14-day free trial
Most Popular

Growth

Everything your practice needs, fully compliant.

R3,999/mo
  • Unlimited patient intakes
  • WhatsApp + email intake delivery
  • AI clinical summaries + ICD-10 codes
  • Custom intake questions
  • Document uploads (referral letters, ID)
  • Appointment tracking & no-show detection
  • PayFast co-payment collection
  • POPIA consent + DSAR workflow
  • HPCSA 6-year retention enforcement
  • Audit trail + Information Officer tooling
Start 14-day free trial

Dominate

Multi-location scale with premium support.

R6,499/mo
  • Everything in Growth
  • Multi-location management
  • White-label patient portal
  • Dedicated onboarding specialist
  • API access for custom integrations
  • POPIA Information Officer toolkit
  • Bulk intake campaigns (SMS + WhatsApp)
  • Advanced analytics dashboard
  • Priority support — 4hr SLA
Start 14-day free trial

14-day free trial on all plans · No credit card required · Cancel anytime · Per location

Every patient,
fully prepared
before they walk in.

Automated WhatsApp intake. Clinical summary ready. POPIA consent captured. Medical aid details collected.